Shipping Costs and Conditions

Shipping Costs

All shipments to Italy are free of charge. Greenlife Calzature Srl commits to delivering the ordered products through selected carriers within 3-5 business days from the successful payment confirmation.

SHIPPING CONDITIONS
Products ordered on the Website are delivered exclusively within Italian territory (except for …) via courier … within … business days from the receipt of the order confirmation by the User. The delivery time does not include Saturdays, Sundays, holidays, and other particular events such as the absence of the User at the specified delivery location or other issues attributable to the courier and not dependent on GREENLIFE CALZATURE S.R.L.
It is understood that the purchased Products are delivered to the address provided by the User at the time of placing the purchase order, as confirmed in the order confirmation sent by GREENLIFE CALZATURE S.R.L.
Shipping costs (if applicable) are indicated on the Website in the sections “view cart” and “payment” after selecting the Product(s) to purchase, as well as in the order summary where, before the User submits the order, the total shipping costs and any additional charges are displayed.
Pursuant to Article 61, paragraph 3 of the Consumer Code, if GREENLIFE CALZATURE S.R.L. fails to deliver the ordered Product(s) within the agreed timeframe, the User shall request the Seller to make the delivery within an additional period appropriate to the circumstances. If the additional period expires without the Product(s) being delivered, the User is entitled to terminate the contract, without prejudice to the right to claim damages.
Pursuant to Article 61, paragraph 4 of the Consumer Code, the User is not required to grant the Seller the aforementioned additional period for the delivery of the ordered Product(s) if one of the cases outlined in the same article applies. Specifically, in such cases where the User has not received the ordered Product(s), they are entitled to terminate the contract, without prejudice to the right to claim damages.
The communication of the additional period and any communication regarding the termination of the contract must be sent by the User to GREENLIFE CALZATURE S.R.L. at the following email address:
amministrazione@greenlifecalzature.it
In the event of contract termination as described above, the User is entitled to a refund of the purchase price of the ordered Product(s), plus any shipping costs. This refund must be processed without undue delay and, in any case, no later than 14 working days from the date GREENLIFE CALZATURE S.R.L. received the User’s notice of withdrawal.